Communicating at Work : Strategies for Success in Business and the Professions / Ronald B. Adler, Jeanne Marquardt Elmhorst, Jeanne Elmhorst, Kristen Lucas
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| | | | Communicating at Work : Strategies for Success in Business and the Professions. | xx, 486 pages : illustrations (black and white, and colour) ; 26 cm. | Preface Part One: Basics of Business and Professional CommunicationStrategic Case: Sundown Bakery 1: Communicating at Work2: Communication, Culture, and WorkPart Two: Personal SkillsStrategic Case: Omnicom Marketing 3: Listening 4: Verbal and Nonverbal Messages 5: Interpersonal Skills and Success 6: Principles of Interviewing Part Three: Working in GroupsStrategic Case: Museum of Springfield 7: Leading and Working in Teams 8: Effective MeetingsPart Four: Making Effective Presentations Strategic Case: Fresh Air Sports 9: Type of Business Presentations and Their Audiences10: Developing and Organizing the Presentation 11: Supporting the Presentation 12: Delivering the Presentation Appendix I: Interviewing Materials Appendix II: Business WritingAppendix III: Problem-Solving CommunicationAppendix IV: Sample PresentationsAppendix V: Crisis Communication GlossaryIndex. | ISBN 9781265226060 | .-ISBN 1265226067. | | 1. Business communication 2. Interpersonal communication.I. Elmhorst, Jeanne Marquardt II. Maresh-Fuehrer, Michelle III. Lucas, Kristen IV. Title | Control No. : 46784 | | Library : UiTM Shah Alam |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 1062332 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | OSs |
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