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The Universal Service Desk (USD) : Implementing, controlling and improving service delivery / BRIAN JOHNSON AND LÉON-PAUL DEROUW

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    HD30.2
    .J585 2020
     
    1052421 (Shelf),BOK
    Johnson, Brian , 1952-

         The Universal Service Desk (USD) : Implementing, controlling and improving service delivery.

         xiv, 254 pages : illustrations ; 30 cm.

         ISBN 9781787781481
         .-ISBN 1787781488.
         
         1. Information technology - Management 2. Business - Data processing 3. Management information systems.I. Rouw, Léon-Paul de II. Title
         Control No. : 41990
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    1052421ShelfPTAR KAMPUS PUNCAK PERDANA(PP)BOOKslr
    1052422ShelfPTAR KAMPUS PUNCAK PERDANA(PP)BOOKOSs

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