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Rapport : the four ways to read people / Emily and Laurence Alison

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  • MARC

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    BF637.C45
    A457 2020
     
    1045737 (Shelf),BOK
    Alison, Emily

         Rapport : the four ways to read people.

         362 pages : illustrations ; 22 cm.
         1: Meaningful relationships -- Chapter 2: Why words matter -- Chapter 3: The cornerstones of rapport -- Chapter 4: Reflection: What lies beneath -- Chapter 5: Power, intimacy, and the Animal Circle -- Chapter 6: Avoiding confrontation: The T-Rex -- Chapter 7: Learning to capitulate: The Mouse -- Chapter 8: Taking control: The Lion -- Chapter 9: Building cooperation: The Monkey -- Chapter 10: Improving rapport-building -- Appendicies -- Endnotes -- Acknowledgements -- Index.

         ISBN 9781785042065
         .-ISBN 1785042068.
         
         1. Interpersonal communication 2. Interpersonal relations.I. Title
         Control No. : 37570
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    1045737ShelfPERP. PERUBATAN TAR KAMPUS SG. BULOH(PPSB)BOOKRAK TERBUKA (OPEN SHELVES)

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