Rapport : the four ways to read people / Emily and Laurence Alison
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| | | | Rapport : the four ways to read people. | 362 pages : illustrations ; 22 cm. | 1: Meaningful relationships -- Chapter 2: Why words matter -- Chapter 3: The cornerstones of rapport -- Chapter 4: Reflection: What lies beneath -- Chapter 5: Power, intimacy, and the Animal Circle -- Chapter 6: Avoiding confrontation: The T-Rex -- Chapter 7: Learning to capitulate: The Mouse -- Chapter 8: Taking control: The Lion -- Chapter 9: Building cooperation: The Monkey -- Chapter 10: Improving rapport-building -- Appendicies -- Endnotes -- Acknowledgements -- Index. | ISBN 9781785042065 | .-ISBN 1785042068. | | 1. Interpersonal communication 2. Interpersonal relations.I. Title | Control No. : 37570 | | Library : UiTM Shah Alam |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 1045737 | Shelf | | PERP. PERUBATAN TAR KAMPUS SG. BULOH(PPSB) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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