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Extraordinary guarantees : a new way to build quality for your company & ensure satisfaction for your customers / Chrisopher W.L. Hart

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    HF5415.157
    .H37 1993
     
    361924 (Shelf),BOK
    Hart, Christopher W. L

         Extraordinary guarantees : a new way to build quality for your company & ensure satisfaction for your customers. - New York , 1993.

         viii, 184 p. : ill. ; 24 cm.

         ISBN 0814450644.
         
         1. Quality of products - United States 2. Consumer protection - United States 3. Warranty - United States.I. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    361924ShelfPERPUSTAKAAN UNDANG-UNDANG TAR(PUU)BOOKKAT
    378067ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)

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