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Service Management : Operations, Strategy, Information Technology / Sanjeev Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons.

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    HD9980.5
    .B67 2019
     
    1040176 (Issued),BOK
    Bordoloi, Sanjeev

         Service Management : Operations, Strategy, Information Technology.

         xx, 520 pages : Illustrations ; 27 cm.

         ISBN 9781260092424.
         
         1. Service industries - Management.I. Fitzsimmons, James A. II. Fitzsimmons, Mona J. III. Title
         Control No. : 30007;30831
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    1040176IssuedPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    1040390ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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