Managing customer value : creating quality and service that customers can see / Bradley T. Gale with Robert Chapman Wood
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| | | | | | Managing customer value : creating quality and service that customers can see. - New York , 1994. | | xxii, 424 p. : ill. ; 25 cm. | | ISBN 0029110459. | | | | 1. Quality of products - Evaluation 2. Consumer satisfaction - Evaluation 3. Marketing - Management.I. Wood, Robert Chapman II. Title | | | Library : UiTM Shah Alam; UITM Perlis; UiTM Johor; UITM Terengganu |
| | Accn No. | Item Status | Add Id | Location | SMD | Item Category | | 362979 | Shelf | | PERPUSTAKAAN UNDANG-UNDANG TAR(PUU) | BOOK | KAT | | 371948 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 371949 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 375560 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 440866 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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