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The Customer Experience Book : How to design, measure and improve customer experience in your business / Alan Pennington

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  • MARC

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    HF5415.5
    .P456 2016
     
    1025113 (Shelf),BOK
    Pennington, Alan

         The Customer Experience Book : How to design, measure and improve customer experience in your business.

         xv, 211 pages : illustrations ; 23 cm.

         ISBN 9781292148465.
         
          1. Customer relations 2. Customer services.I. Title
         Control No. : 24846
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    1025113ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKslr

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