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Excellence in Managing Worldwide Customer Relationships / Thomas A. Cook

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    HF5415.5
    .C66 2017
     
    1022401 (Shelf),BOK
    Cook, Thomas A. , 1953-

         Excellence in Managing Worldwide Customer Relationships.

         xx, 358 pages : illustrations ; 24 cm The global warrior series.
         Includes index.
         1. The Challenges of Customer Service and Business Development in International Business 2 Establishing a Robust and Aggressive Export Sales and Customer Service Strategy3 E-Commerce4 Cargo Loss Control5 Regulatory and Trade Compliance Concerns in International Trade6 Utilizing Service Providers and Other Useful Third Parties to Enhance Your Customer Service Capabilities7 Negotiating Skill Sets in Global Customer Service8 Best Practices in Sales, Business Development and Customer Service.

         ISBN 9781482226195.
         
          1. Customer services - Management 2. Customer relations 3. Electronic commerce - Management 4. Consumer satisfaction.I. Title II. Series
         Control No. : 22588
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    1022401ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)

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