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What customers crave : how to create relevant and memorable experiences at every touchpoint / Nicholas J. Webb

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  • MARC

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    HF5415.5
    .W43 2017
     
    1014767 (Shelf),~,BOK
    Webb, Nicholas J. , 1958-

         What customers crave : how to create relevant and memorable experiences at every touchpoint.

         ix, 257 pages : illustrations ; 24 cm.
         Includes index.

         ISBN 9780814437810.
         
         1. Customer services 2. Customer relations.I. Title
         Control No. : 21061
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    1014767Shelf~PTAR KAMPUS PUNCAK PERDANA(PP)BOOKRAK TERBUKA (OPEN SHELVES)

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