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From tin soldiers to Russian dolls : creating added value through services / Sandra Vandermerwe

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  • MARC

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    HF5415.5
    .V36 1994
     
    362764 (Shelf),BOK
    Vandermerwe, Sandra

         From tin soldiers to Russian dolls : creating added value through services. - Oxford , 1994.

         xii, 280 p. : ill. ; 24 cm.
         Paperback ed.

         ISBN 0750618817.
         
         1. Total quality management.I. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    362764ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKret
    438865ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)

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