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12 steps to sucess through service / Barrie Hopson, Mike Scally

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    HF5415.5
    .H67 1993
     
    1006190 (Shelf),BOK
    Hopson, Barrie

         12 steps to sucess through service. - Kuala Lumpur , 1993.

         183 p. : ill. ; 25 cm.
         Koleksi Wakaf: Prof. Sr. Ir. Dr. Suhaimi Abdul Talib.

         ISBN 9838991619.
         
         1. Customer relations 2. Customer services - Management 3. Public relations.I. Scally, Mike II. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    1006190ShelfKoleksi Khas PTAR 1(KKP1)BOOKWKF

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