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TQM in service industries : a practitioner's manual / I. Graham

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    HD62.15
    .G73 1992
     
    328223 (Shelf),BOK
    Graham, Ian , 1959-

         TQM in service industries : a practitioner's manual. - Hertfordshire , 1992.

         74 p. : ill. ; 30 cm TQM practitioner series.

         ISBN 0946655650.
         
         1. Service industries - Management 2. Total quality management.I. Title II. Series
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    328223ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)
    328224ShelfPERPUSTAKAAN UNDANG-UNDANG TAR(PUU)BOOKret

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