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Creating the service culture : strategies for Canadian business / Stanley A. Brown, Marvin B. Martenfeld, Allan Gould

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    HF5415.5
    .B77 1990
     
    357608 (Shelf),BOK
    Brown, Stanley A. , 1946-

         Creating the service culture : strategies for Canadian business. - Scarborough, Ont. , 1990.

         xii, 228 p. : ill. ; 24 cm.

         ISBN 0138521387.
         
         1. Customer services - Canada 2. Creative ability in business - Canada.I. Martenfeld, Marvin B.,1948- II. Gould, Allan,1944- III. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    357608ShelfPERPUSTAKAAN UNDANG-UNDANG TAR(PUU)BOOKKAT

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