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Customer-focused marketing : actions for delivering greater internal and external customer satisfaction / Ian Chaston

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    HF5415.13
    .C5117 1993
     
    349417 (Shelf),BOK
    Chaston, Ian

         Customer-focused marketing : actions for delivering greater internal and external customer satisfaction. - London , 1993.

         xi, 222 p. : ill. ; 24 cm McGraw-Hill Marketing for professionals series.

         ISBN 0077076982.
         
         1. Consumer satisfaction 2. Marketing - Management.I. Title II. Series
         Library : UiTM Shah Alam; UITM Perak; UITM Terengganu
    Accn No.Item StatusAdd IdLocationSMDItem Category
    349417ShelfPERPUSTAKAAN UNDANG-UNDANG TAR(PUU)BOOKret
    364709WithdrawnPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)
    430847WithdrawnPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)

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