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Quality service pays : six keys to success! / Henry L. Lefevre

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    HD9980.5
    .L36 1989
     
    356451 (Shelf),BOK
    Lefevre, Henry L

         Quality service pays : six keys to success!. - Milwaukee, Wis. , 1989.

         x, 363 p. ; 24 cm.
         "Sponsored by the American society for Quality Control, Quality Management Division.

         ISBN 0527916293.
         
         1. Service industries - United States - Quality control 2. United States - Manufactures - Quality control.I. Title
         Library : UiTM Shah Alam; UITM Sabah
    Accn No.Item StatusAdd IdLocationSMDItem Category
    356451ShelfPERPUSTAKAAN UNDANG-UNDANG TAR(PUU)BOOKKAT

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