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Managing services : marketing, operations, and human resources / [compiled by] Christopher H. Lovelock

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    HD9980.5
    .M345 1992
     
    344391 (Withdrawn),BOK
    Managing services : marketing, operations, and human resources. - Englewood Cliffs, N.J. , 1992.

         xvi, 472 p. : ill. ; 25 cm.

         ISBN 0135447011.
         
         1. Service industries - Management.I. Lovelock, Christopher H II. Title
         Library : UiTM Shah Alam; UiTM Johor; UITM Kelantan
    Accn No.Item StatusAdd IdLocationSMDItem Category
    344391WithdrawnPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)
    348051ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)

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