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How to turn customer service into customer sales / Bernard Katz

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  • MARC

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    HF5415.5
    .K38 1988
     
    511104 (Withdrawn),BOK
    Katz, Bernard

         How to turn customer service into customer sales. - Lincolnwood, Ill., U.S.A. , 1988, c1987.

         168 p. : ill. ; 24 cm.
         Includes index.

         ISBN T000040368.
         
         1. Customer services 2. Customer relations.I. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    511104WithdrawnPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)
    JO29963ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)

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