Shah Alam

  • UiTM Shah Alam
  • UITM Sarawak
  • UITM Perlis
  • UITM Pulau Pinang
  • UITM Sabah
  • UiTM Negeri Sembilan
  • UiTM Johor
  • UITM Melaka
  • UITM Pahang
  • UITM Kelantan
  • UITM Kedah
  • UITM Perak
  • UITM Terengganu
  • UiTM Libraries
.

Service quality : a profit strategy for financial institutions / Leonard L. Berry, David R. Bennett, Carter W. Brown

  • Linear

  • MARC

  •  
    HG1616.C87
    B47 1989
     
    337687 (Shelf),BOK
    Berry, Leonard L. , 1942-

         Service quality : a profit strategy for financial institutions. - Homewood, Ill. , 1989.

         xxi, 209 p. ; 24 cm.
         Includes index.

         ISBN 155623094X.
         
         1. Banks and banking - Customer services 2. Customer services.I. Bennett, David R II. Brown, Carter W III. Title
         Library : UiTM Shah Alam; UITM Terengganu
    Accn No.Item StatusAdd IdLocationSMDItem Category
    337687ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)

Search In

Shelf Browse

No Shelf Browse Data.

Top