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Anytime, anywhere : how the best bricks-and-clicks businesses deliver seamless service to their customers / Robert Spector

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  • MARC

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    HF5415.5
    .S64 2002
     
    1002285 (Shelf),BOK
    Spector, Robert , 1947-

         Anytime, anywhere : how the best bricks-and-clicks businesses deliver seamless service to their customers. - Cambridge, MA , 2002.

         x, 293 p. ; 26 cm.

         ISBN 9780738208039.
         
         1. Customer services.I. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    1002285ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)

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