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Operations management for service industries : competing in the service era / Glenn Bassett

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    HD9980.5
    .B37 1992
     
    343356 (Shelf),BOK
    Bassett, Glenn

         Operations management for service industries : competing in the service era. - Westport, Conn. , 1992.

         xii, 261 p. : ill. ; 25 cm.

         ISBN 0899307469.
         
         1. Service industries - Management.I. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    343356ShelfPERPUSTAKAAN UNDANG-UNDANG TAR(PUU)BOOKret

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