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CRM at the speed of light : capturing and keeping customers in Internet real time / Paul Greenberg

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    HF5415.5
    .G74 2002
     
    1008106 (Shelf),BOK
    Greenberg, Paul

         CRM at the speed of light : capturing and keeping customers in Internet real time.

         xvi, 480 pages : illustrations ; 24 cm.
         Includes index.

         ISBN 9780072224160.
         
         1. Customer relations - Management 2. Electronic commerce.I. Title
         Control No. : 14406
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    1008106ShelfPERPUSTAKAAN UNDANG-UNDANG TAR(PUU)BOOKslr
    1008107ShelfPERPUSTAKAAN UNDANG-UNDANG TAR(PUU)BOOKOSs

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