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PRINCPLES OF Customer Relationship Management / Roger J. Baran, Robert J. Galka, Daniel P. Strunk

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    HF5415.55
    .B36 2008
     
    1008105 (Shelf),BOK
    Baran, Roger Joseph , 1945-

         PRINCPLES OF Customer Relationship Management.

         xvi, 511 pages : illustrations ; 26 cm.

         ISBN 0324322380
         .-ISBN 9780324322385.
         
         1. Relationship marketing - Textbooks 2. Customer relations - Management - Textbooks.I. Galka, Roger J. II. Strunk, Daniel P. III. Title

         http://ptarpp2.uitm.edu.my/ptarpprack/RAK-10.gif
         Control No. : 14405
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    1008105ShelfPERPUSTAKAAN UNDANG-UNDANG TAR(PUU)BOOKslr
    1010199ShelfPERPUSTAKAAN UNDANG-UNDANG TAR(PUU)BOOKslr

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