Shah Alam

  • UiTM Shah Alam
  • UITM Sarawak
  • UITM Perlis
  • UITM Pulau Pinang
  • UITM Sabah
  • UiTM Negeri Sembilan
  • UiTM Johor
  • UITM Melaka
  • UITM Pahang
  • UITM Kelantan
  • UITM Kedah
  • UITM Perak
  • UITM Terengganu
  • UiTM Libraries
.

SERVICE DESIGN FOR BUSINESS : A Practical Guide to Optimizing the Customer Experience / BEN REASON, LAVRANS LØVLIE, MELVIN BRAND FLU

  • Linear

  • MARC

  •  
    HF5415.5
    .R435 2016
     
    993967 (Shelf),BOK
    Reason, Ben , 1972-

         SERVICE DESIGN FOR BUSINESS : A Practical Guide to Optimizing the Customer Experience.

         xi, 189 pages : illustrations ; 24 cm.
         Includes index.

         ISBN 9781118988923.
         
          1. Customer services 2. Customer relations.I. Løvlie, Lavrans - 1969- II. Flu, Melvin Brand - 1966- III. Title
         Control No. : 10244;28719
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    993967ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    1037806ShelfPERPUSTAKAAN KOMPLEKS ALAM BINA & SENI REKA(PKAS)BOOKslr

Search In

Shelf Browse

No Shelf Browse Data.

Top