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THE INFLUENCE OF FAMILIARITY AND CUSTOMER INVOLVEMENT ON CUSTOMER SERVICE EXPERIENCE IN MALAYSIAN PUBLIC HIGHER EDUCATION INDUSTRY / MAZLINA MAMAT, CHEAM CHAI LI, NIK NOR HASIMAH NIK ISMAIL

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  • MARC

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    HF5415.5
    .M39 2013
     
    989480 (Shelf),RCH
    Mazlina Mamat

         THE INFLUENCE OF FAMILIARITY AND CUSTOMER INVOLVEMENT ON CUSTOMER SERVICE EXPERIENCE IN MALAYSIAN PUBLIC HIGHER EDUCATION INDUSTRY.

         vi, 21 pages : illustrations ; 30 cm.
         UiTM Digitized.
         
         1. Customer services.I. Cheam, Chai Li II. Nik Nor Hasimah Nik Ismail III. Research Management Institute. IV. Institut Pengurusan Penyelidikan. V. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    989480ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)RESEARCH REPORTrch
    1000250ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)RESEARCH REPORTrch

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