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Observing the User Experience : A Practitioner's Guide to User Research / Mike Kuniavsky, Elizabeth Goodman, Andrea Moed

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    TA166
    .K86 2012
     
    951833 (Shelf),BOK
    Kuniavsky, Mike

         Observing the User Experience : A Practitioner's Guide to User Research.

         xiii,585 pages : illustrations ; 24 cm.
         Machine generated contents note: Part I: Why Research is Good and How It Fits Into Product Development 1. Typhoon: A Fable 2. Do a Usability Test Now! 3. Balancing Needs Through Iterative Development 4. The User Experience Part II: User Experience Research Techniques 5. The Research Plan 6. Universal tools: Recruiting and Interviewing 7. User Profiles 8. Contextual Inquiry, Task Analysis, Card Sorting 9. Focus Groups 10. Usability Tests 11. Surveys 12. Ongoing Relationship 13. Log Files and Customer Support 14. Competitive Research 15. Others' Hard Work: Published Information and Consultants 16. Emerging Techniques Part III: Communicating Results 17. Reports and Presentations 18. Creating a User-Centered Corporate Culture Appendices A. The Budget Research Lab B. Common Survey Questions C. Observer Instructions Bibliography Index About the Author.

         ISBN 9780123848697.
         
         1. Observation (Scientific method) 2. User-centered system design.I. Goodman, Elizabeth - 1976- II. Moed, Andrea III. Title
         Control No. : 9349
         Library : UiTM Shah Alam; UITM Perak
    Accn No.Item StatusAdd IdLocationSMDItem Category
    951833ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)
    990255ShelfPERPUSTAKAAN KOMPLEKS ALAM BINA & SENI REKA(PKAS)BOOKslr

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