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Service quality gap in hospitality industry : a comparison between various homestay in southern Malaysia / Noreen Noor Abd Aziz, Zurina Omar, Nur Adilah Saud

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    HF5415.335
    .N67 2010
     
    983654 (Ready For Circulation),RCH
    Noreen Noor Abd Aziz

         Service quality gap in hospitality industry : a comparison between various homestay in southern Malaysia. - Shah Alam, Selangor , 2010.

         xiv, 61 p. ; 30 cm.
         UiTM X Digitization.
         
         1. Consumer satisfaction.I. Research Management Institute. II. Institut Pengurusan Penyelidikan. III. Title
    Accn No.Item StatusAdd IdLocationSMDItem Category
    983654Ready For CirculationPERPUSTAKAAN TUN ABDUL RAZAK(P1)RESEARCH REPORTrch

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