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CRM at the speed of light : capturing and keeping customers in Internet real time / Paul Greenberg

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    HF5415.5
    .G74 2002
     
    559322 (Shelf)
    Greenberg, Paul

         CRM at the speed of light : capturing and keeping customers in Internet real time. - New York , 2002.

         xvi, 480 p. : ill. ; 24 cm.

         ISBN 9780072224160.
         
         1. Customer relations - Management.I. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    559322ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)RAK TERBUKA (OPEN SHELVES)

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