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The experience economy : work is theatre & every business a stage / B. Joseph Pine II, James H. Gilmore

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    HF5415.15
    .P56 1999
     
    979905 (Shelf),BOK
    Pine, B. Joseph

         The experience economy : work is theatre & every business a stage.

         xii, 254 pages : illustrations ; 24 cm.

         ISBN 9780875848198
         .-ISBN 0875848192.
         
         1. Product management 2. Diversification in industry 3. Customer services.I. Gilmore, James H. - 1959- II. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    979905ShelfPTAR KAMPUS PUNCAK PERDANA(PP)BOOKRAK TERBUKA (OPEN SHELVES)

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