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Customer experience 3.0 : high-profit strategies in the age of techno service / John A. Goodman

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    HF5415.5
    .G67195 2014
     
    986702 (Shelf),BOK
    Goodman, John A.

         Customer experience 3.0 : high-profit strategies in the age of techno service.

         xi, 244 p. : ill. ; 24 cm.

         ISBN 9780814433881
         .-ISBN 081443388X.
         
         1. Customer services 2. Customer services - Technological innovations 3. Customer relations.I. Title
         Control No. : 2586
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    986702ShelfPERPUSTAKAAN UNDANG-UNDANG TAR(PUU)BOOKRAK TERBUKA (OPEN SHELVES)

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