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The customer culture imperative : a leader's guide to driving superior performance / by Linden Brown and Christopher Brown

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    HD57.7
    .B766 2013
     
    968985 (Shelf),BOK
    Brown, Linden rown, Linden

         The customer culture imperative : a leader's guide to driving superior performance. - New York , 2013.

         xvii, 318 p. : ill. ; 24 cm.
         Includes index.

         ISBN 9780071821148 (hbk.)
         .-ISBN 0071821147 (hbk.).
         
         1. Leadership 2. Consumer satisfaction.I. Brown, Christopher rown, Christopher II. Title
         Library : UiTM Shah Alam; UITM Sarawak
    Accn No.Item StatusAdd IdLocationSMDItem Category
    968985ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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