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Managing services : challenges and innovations / edited by Kathryn Haynes and Irena Grugulis

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  • MARC

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    HD9980.5
    .M3446 2014
     
    968604 (Shelf),BOK
    Managing services : challenges and innovations. - Oxford , 2014.

         xvii, 199 p. : ill. ; 24 cm.

         ISBN 9780199696086 (hbk.)
         .-ISBN 019969608X (hbk.).
         
         1. Service industries - Managemen.I. Grugulis, Irena II. Haynes, Kathryn III. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    968604ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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