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Measuring the performance of public services : principles and practice / Michael Pidd

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    JF1351
    .P53 2012
     
    968939 (Shelf),BOK
    Pidd, Michael

         Measuring the performance of public services : principles and practice. - mbridge, UK , 2012.

         xv, 316 p. : ill. ; 26 cm.

         ISBN 9781107004658 (hbk.).
         
         1. Public administration - Managemen 2. Public administration - Evaluatio - Management 3. Public administration - Evaluatio.I. Title
         Library : UiTM Shah Alam; UITM Sarawak; UITM Kelantan
    Accn No.Item StatusAdd IdLocationSMDItem Category
    968939ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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