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Complex service delivery processes : strategy to operations / Jean Harvey

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  • MARC

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    HD9980.5
    .H375 2011
     
    947996 (Shelf),BOK
    Harvey, Jean , 1950-

         Complex service delivery processes : strategy to operations. - Milwaukee, WI , 2011.

         xxxi, 428 p. : ill. ; 26 cm.

         ISBN 9780873898003 (pbk.)
         .-ISBN 0873898001 (pbk.).
         
         1. Organizational effectiveness 2. Business planning 3. Service industries - Management 4. Industrial efficiency.I. Title
         Control No. : 435 (On Order)
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    947996ShelfPERPUSTAKAAN SAINS DAN TEKNOLOGI TAR(P4)BOOKRAK TERBUKA (OPEN SHELVES)

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