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Modern analysis of customer surveys : with applications using R / edited by Ron S. Kenett, Silvia Salini

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  • MARC

  •  
    HF5415.335
    .M63 2012
     
    931732 (Shelf),BOK
    Modern analysis of customer surveys : with applications using R. - Chichester, UK , 2012.

         xxi, 500 p. : ill. ; 26 cm Statistics in practice.

         ISBN 9780470971284 (hbk.)
         .-ISBN 0470971282 (hbk.).
         
         1. Consumer satisfaction - Research - Statistical methods 2. Consumer satisfaction - Evaluation 3. Consumers - Research - Statistical methods 4. Consumers - Research - Data processing 5. Sampling (Statistics) - Evaluation - Statistical methods 6. Surveys - Statistical methods 7. Surveys - Data processing.I. Kenett, Ron II. Salini, Silvia III. Title IV. Series
         Library : UiTM Shah Alam; UITM Kelantan
    Accn No.Item StatusAdd IdLocationSMDItem Category
    931732ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)

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