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It's the customer, stupid! : 34 wake-up calls to help you stay client-focused / Michael Aun

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    HF5415.5
    .A96 2011
     
    925349 (Shelf),BOK
    Aun, Michael

         It's the customer, stupid! : 34 wake-up calls to help you stay client-focused. - Hoboken, NJ , 2011.

         xviii, 235 p. : ill. ; 24 cm.
         Includes index.

         ISBN 9780470907399 (cloth)
         .-ISBN 0470907398 (cloth).
         
         1. Customer services - Management 2. Customer relations - Management.I. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    925349ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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