Your customers' perception of quality : what it means to your bottom line and how to control it / Baboo Kureemun, Robert Fantina
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| | | | Your customers' perception of quality : what it means to your bottom line and how to control it. - New York , 2011. | xxv, 199 p. : ill. ; 24 cm. | ISBN 9781439845813 (hbk.) | .-ISBN 1439845816 (hbk.). | | 1. Consumers - Attitudes 2. Quality of products - Public opinion.I. Fantina, Robert II. Title | | Library : UiTM Shah Alam |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 926949 | Shelf | | PERPUSTAKAAN KEJURUTERAAN TAR(P3) | BOOK | RAK TERBUKA (OPEN SHELVES) | 941452 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) | 942791 | Shelf | | PERPUSTAKAAN SAINS DAN TEKNOLOGI TAR(P4) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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