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Your customers' perception of quality : what it means to your bottom line and how to control it / Baboo Kureemun, Robert Fantina

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    HF5415.157
    .K85 2011
     
    926949 (Shelf),BOK
    Kureemun, Baboo

         Your customers' perception of quality : what it means to your bottom line and how to control it. - New York , 2011.

         xxv, 199 p. : ill. ; 24 cm.

         ISBN 9781439845813 (hbk.)
         .-ISBN 1439845816 (hbk.).
         
         1. Consumers - Attitudes 2. Quality of products - Public opinion.I. Fantina, Robert II. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    926949ShelfPERPUSTAKAAN KEJURUTERAAN TAR(P3)BOOKRAK TERBUKA (OPEN SHELVES)
    941452ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)
    942791ShelfPERPUSTAKAAN SAINS DAN TEKNOLOGI TAR(P4)BOOKRAK TERBUKA (OPEN SHELVES)

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