Quality : a critical introduction / John L.W. Beckford
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| | | | Quality : a critical introduction. - New York, NY , 2010. | xxii, 328 p. : ill. ; 25 cm. | ISBN 9780415996341 (hardback : alk. paper) | .-ISBN 0415996341 (hardback : alk. paper) | .-ISBN 9780415996358 (pbk. : alk. paper) | .-ISBN 041599635X (pbk. : alk. paper). | | 1. Total quality management - Case studies - Case studies 2. Service industries - Management - Case studies 3. Manufacturing industries - Management - Case studies.I. Title | | Library : UiTM Shah Alam; UiTM Johor |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 904189 | Shelf | | PERPUSTAKAAN ALAM BINA TUN ABDUL RAZAK(FSPU) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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