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Designing the best call center for your business : a complete guide for location, services, staffing, and outsourcing / by Brendan Read

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  • MARC

  •  
    HE8788
    .R4 2005
     
    901044 (Shelf),BOK
    Read, Brendan B.

         Designing the best call center for your business : a complete guide for location, services, staffing, and outsourcing. - San Francis.

         xx, 362 : ill. ; 23 cm.

         ISBN 1578203139 (pbk.)
         .-ISBN 9781578203130.
         
         1. Customer relations 2. Customer services - Management 3. Call centers.I. Title

         http://www.loc.gov/catdir/enhancements/fy0703/2005274193-d.html
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    901044ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    901045ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    901046ReferencePTAR KAMPUS PUNCAK ALAM(PPA)BOOKruj

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