Designing the best call center for your business : a complete guide for location, services, staffing, and outsourcing / by Brendan Read
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| | | | Designing the best call center for your business : a complete guide for location, services, staffing, and outsourcing. - San Francis. | xx, 362 : ill. ; 23 cm. | ISBN 1578203139 (pbk.) | .-ISBN 9781578203130. | | 1. Customer relations 2. Customer services - Management 3. Call centers.I. Title | http://www.loc.gov/catdir/enhancements/fy0703/2005274193-d.html | | Library : UiTM Shah Alam |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 901044 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | 901045 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | 901046 | Reference | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | ruj |
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