Customer service : skills for success / Robert W. Lucas
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| | | | | | Customer service : skills for success. - New York, NY , 2012. | | xix, 394 p. : ill. ; 26 cm. | | ISBN 9780073397115 (pbk.) | | .-ISBN 9780071315920 (pbk.). | | | | 1. Customer services.I. Title | | | Library : UiTM Shah Alam; UITM Pahang |
| | Accn No. | Item Status | Add Id | Location | SMD | Item Category | | 885775 | Reference | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | ruj | | 885776 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | OSs | | 885777 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | OSs | | 890615 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | OSs | | 890616 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | OSs | | 890617 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | slr | | 147340AD | Shelf | | PERPUSTAKAAN INTEC(S17) | BOOK | RAK TERBUKA (OPEN SHELVES) | | D970595 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | OSs |
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