Service management : operations, strategy, information technology / James A. Fitzsimmons
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| | | | Service management : operations, strategy, information technology. | xviii, 541 pages : illustrations ; 28 cm. | Includes index. | ISBN 0071289275 | .-ISBN 9780071289276. | | 1. Service industries - Management.I. Fitzsimmons, Mona J. II. Title | | Library : UiTM Shah Alam; UITM Pahang; UITM Terengganu |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 889903 | Reference | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | ruj | 905023 | Shelf | | PERPUSTAKAAN SAINS DAN TEKNOLOGI TAR(P4) | BOOK | RAK TERBUKA (OPEN SHELVES) | 915498 | Shelf | | PERPUSTAKAAN SAINS DAN TEKNOLOGI TAR(P4) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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