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Service systems implementation / Haluk Demirkan, James C. Spohrer, Vikas Krishna, editors ; foreword by Richard C. Larson

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    HD9980.5
    .S47 2011
     
    887873 (Shelf),BOK
    Service systems implementation. - New York, NY , 2011.

         xxvi, 307 p. : ill. ; 24 cm Service science : research and innovations in the service economy.

         ISBN 9781441979032.
         
         1. Service industries 2. Industrial management.I. Demirkan, Haluk II. Spohrer, James C. III. Krishna, Vikas IV. Title V. Series
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    887873ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)

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