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Customer knowledge management : improving customer relationship through knowledge application / by Silvio Wilde

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  • MARC

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    HD30.2
    .W55 2011
     
    887839 (Shelf),BOK
    Wilde, Silvio

         Customer knowledge management : improving customer relationship through knowledge application.

         xvi, 143 pages : illustrations ; 24 cm.

         ISBN 9783642164743
         .-ISBN 3642164749.
         
         1. Knowledge management - Data processing - Management 2. Customer relations - Management - Data processing.I. Title
         Library : UiTM Shah Alam; UITM Pahang
    Accn No.Item StatusAdd IdLocationSMDItem Category
    887839ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)

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