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CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers / Paul Greenberg

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    HF5415.5
    .G743 2010
     
    873247 (Shelf),BOK
    Greenberg, Paul

         CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers. - New York , 2010.

         xxvi, 662 p. : ill. ; 24 cm.
         Includes index.

         ISBN 9780071590457 (alk. paper)
         .-ISBN 0071590455 (alk. paper).
         
         1. Customer relations - Management 2. Electronic commerce.I. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    873247ShelfPERPUSTAKAAN SAINS DAN TEKNOLOGI TAR(P4)BOOKRAK TERBUKA (OPEN SHELVES)
    933473ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    147068ADShelfPERPUSTAKAAN INTEC(S17)BOOKRAK TERBUKA (OPEN SHELVES)

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