CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers / Paul Greenberg
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| | | | CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers. - New York , 2010. | xxvi, 662 p. : ill. ; 24 cm. | Includes index. | ISBN 9780071590457 (alk. paper) | .-ISBN 0071590455 (alk. paper). | | 1. Customer relations - Management 2. Electronic commerce.I. Title | | Library : UiTM Shah Alam |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 873247 | Shelf | | PERPUSTAKAAN SAINS DAN TEKNOLOGI TAR(P4) | BOOK | RAK TERBUKA (OPEN SHELVES) | 933473 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | 147068AD | Shelf | | PERPUSTAKAAN INTEC(S17) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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