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Super service : seven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it / Val Gee, Jeff Gee

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    HF5415.5
    .G44 2009
     
    868484 (Shelf),BOK
    Gee, Val

         Super service : seven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it. - New York , 2009.

         204 p. : ill. ; 24 cm.
         Includes index.

         ISBN 9780071625791.
         
         1. Customer services 2. Customer relations.I. Gee, Jeff II. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    868484ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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