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ITIL : service management implementation and operation / Ahmad K. Shuja

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    HD30.2
    .S5646 2011
     
    900978 (Shelf),BOK
    Shuja, Ahmad K.

         ITIL : service management implementation and operation. - Boca Raton, FL , 2011.

         xxxvii, 515 p. : ill. ; 27 cm.

         ISBN 9781420089394 (alk. paper)
         .-ISBN 1420089390 (alk. paper).
         
         1. Information technology - Management 2. Support services (Management).I. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    900978ShelfPERPUSTAKAAN SAINS DAN TEKNOLOGI TAR(P4)BOOKRAK TERBUKA (OPEN SHELVES)

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