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Customer obsession : how to acquire, retain, and grow customers in the new age of relationship marketing / Abaete de Azevedo and Ricardo Pomeranz

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    HC79.C6
    A94 2008
     
    866482 (Shelf),BOK
    Azevedo, Abaete de

         Customer obsession : how to acquire, retain, and grow customers in the new age of relationship marketing.

         xi,226 pages : illustrations ; 24 cm.

         ISBN 0071497048
         .-ISBN 9780071497046.
         
         1. Consumers 2. Marketing 3. Customer relations.I. Pomeranz, Ricardo II. Title
         Library : UiTM Shah Alam; UITM Kedah
    Accn No.Item StatusAdd IdLocationSMDItem Category
    866482ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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