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Service science, management and engineering : education for the 21st century / [edited by] Bill Hefley, Wendy Murphy

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    HD30.2
    .S47 2008
     
    866570 (Shelf),BOK
    Service science, management and engineering : education for the 21st century. - New York , 2008.

         xxvi,384 p. : ill. ; 25 cm Service science: Research and Innovations in the Service Economy.

         ISBN 9780387765778 (hardcover : alk. paper)
         .-ISBN 9780387765785 (ebook : alk. paper).
         
         1. Service industries - Management.I. Hefley, Bill II. Murphy, Wendy III. Title IV. Series
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    866570ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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