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Virtual reference best practices : tailoring services to your library / M. Kathleen Kern

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  • MARC

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    Z711.45
    .K47 2009
     
    863172 (Shelf),BOK
    Kern, M. Kathleen

         Virtual reference best practices : tailoring services to your library. - Chicago , 2009.

         viii, 148 p. : ill. ; 28 cm.

         ISBN 9780838909751 (alk. paper)
         .-ISBN 0838909752 (alk. paper).
         
         1. Electronic reference services (Libraries).I. Title

         http://ptarpp2.uitm.edu.my/ptarpprack/RAK-19.gif
         Library : UiTM Shah Alam; UITM Kelantan
    Accn No.Item StatusAdd IdLocationSMDItem Category
    863172ShelfPTAR KAMPUS PUNCAK PERDANA(PP)BOOKRAK TERBUKA (OPEN SHELVES)

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