Front office skills : a practical approach / Vivienne O'Shannessy
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| | | O'Shannessy, Vivienne , 1962- |
| Front office skills : a practical approach. - Frenchs Forest, N.S.W. , 2009. | v, 370 p. : ill. ; 25 cm. | "A practical guide to front office skills and services in the hospitality industry. Complies with the Hospitality, Tourism and Events Industry Competency Standards"--Provided by publisher. | ISBN 9780733988752 (pbk) | .-ISBN 073398875X (pbk). | | 1. Hotel front desk personnel - Australia - Textbooks 2. Hospitality industry - Australia - Textbooks 3. Hospitality industry - Employees - Training of.I. Title | | Library : UiTM Shah Alam; UITM Sarawak; UITM Pulau Pinang; UITM Terengganu |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 852030 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | 866552 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | 870756 | Shelf | | PERPUSTAKAAN INTEC(S17) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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