Total relationship marketing / Evert Gummesson
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| | | | Total relationship marketing. - Oxford , 2008. | xiv, 376 p. : ill. ; 25 cm. | "Marketing management, relationship strategy, CRM, and a new dominant logic for the value-creating network economy"--Cover. | ISBN 9780750686334 (pbk.) | .-ISBN 0750686332. | | 1. Relationship marketing.I. Title | | Library : UiTM Shah Alam; UITM Perlis; UITM Sabah; UITM Kelantan |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 845214 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | 867116 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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